Technical Support

IT Help Desk
Phone: +49 228 73 62137 / 62129
it-support(at)him.uni-bonn.de

Computers in guest offices
Presentation equipment in lecture hall and seminar room
Wireless network access

Mac Mini Computer

You will find the power button on the back of the unit. The devices at Poppelsdorfer Allee 45 are fastened under your table. Directly after switching on, press the "ALT"-Key to receive a boot menu from where you can choose the operating system. All systems are pre-installed with a basic set of software (e.g. Office and TeX). It is not necessary to switch the monitor on/off separately, it powers together with the computer. On the back of your monitor you are able to plug in a USB stick. The firewire ports are not connected. To avoid overheating, please do not cover sides or top.

You have received the 1st password by email. You will be asked to change the password after the 1st login. You may also use this login for WLAN after changing the initial password on the desktop PC.

WLAN

After changing the initial password you can connect to the Internet via WLAN. Just access the HIM WLAN hotspot and make sure, that the WLAN network adapter of your notebook is set to DHCP.

Keyboards

You have a choice between Windows or Apple keyboards – both German and English layouts are available. Please let IT-support (phone: 62137) know which one you would like to use.

Headset

If you want to use Skype and there is no headset available at your desk, please contact IT Help Desk to borrow one.

Projector

The HIM lecture hall as well as the seminar room in the basement are equipped with a projector for your presentations.

IT Help Desk

Please contact IT-Support for assistance. Email: it-support(at)him.uni-bonn.de or phone: 62137.

Please note: Any documents or files that you save on your home folder on the HIM file server will be deleted after your departure!

WLAN in your apartment (if available)

Some apartments are equipped with a wireless network access.

Have a look for a description sheet in your apartment where you can find the network name (SSID) of the wireless access point and the password printed on.

Please note that this access uses WPA2 encryption – your laptop will have to support this method.

Alternatively, you can also use a wired connection: For this your laptop’s network connection has to be configured to use “DHCP” (this is enabled by default). Connect your laptop to one of the four free Ethernet ports on the back side of the router. (Note: The fifth port is reserved for the DSL modem. Do not disconnect or connect it to any other port).

In case of problems establishing a connection, please try to reset the router and the modem. To do this, unplug the power adapters of both units, wait 20 seconds, and plug them back in. After this, wait for another 30 seconds for the units to reboot.

If you still experience problems, please contact the IT-Support (phone: 73-62137 or email: it-support(at)him.uni-bonn.de).